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Cisco Webex Cloud Configuration for Laurel

Cecil Kift avatar
Written by Cecil Kift
Updated over a week ago

Admin user setup:

  • Users

    • Make sure you have 2 admin users, the one admin will update the roles on the other.

    • Make sure you are logged in as an Admin user with the following Roles

    • image-20250519-223928.png

Hub and Control panel setup:

  • Complete the following fields:

    • App Name: Laurel Webex

    • Icon:

    • An image that is 512 (W) x 512 (H) in jpg or png format is required

  • Description: Laurel Assistant - API integrations

  • Scopes:

    • meeting:schedules_read

    • meeting:participants_read

    • spark:people_read

    • meeting:admin_participants_read

    • spark:calls_read

    • spark-compliance:webhooks_write

    • identity:people_read

    • spark-compliance:webhooks_read

    • spark-admin:calling_cdr_read

    • spark-admin:telephony_config_read

    • spark-admin:people_read

    • meeting:admin_schedule_read

  • Click the Add Service App button

  • When you get the congratulations window, save the following information

    • ClientId: <clientId>

    • Client Secret: <client secret>

    • Service App Id: <service app id>

  • Click the Request admin authorization

  • Login with your 2nd admin

    • Under Org Authorizations

      • Select your org that matches your org Name

      • Complete the client secret

      • Click generate tokens and save:

        • Refresh Token: <refresh token> ← this is very important

        • Access Token: <access token>

  • In the Laurel Web application:

    • Customer Settings β†’ Customer Integration

    • Webex

      • complete with the settings needed.

Webex Resources:

Webhooks

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