If you can't find a matter/project in Laurel:
Try typing at least 3 – 4 letters of the project name.
Attempt searching by the project number instead. If it includes a period (.), replace it with a dash (-).
Check the status with your billing admin. Please note that Laurel displays open projects but may not show those that are closed or pending.
If the project you're looking for isn't open, consider creating a temporary project to act as a placeholder.
📢 If you still cannot find the project: Please reach out to [email protected] with the project name and number.
To create a temporary matter/project
Click the 'create entry' button in the top header
Click into the matter field and you should see 'Create Temporary Project' appear
Type in the temporary project name
Save
How do I change an entry from a temporary project to a billable project?
You can change clients/projects after the time entry is saved by reassigning the entry. To do this:
Select the entry
Click 'Assign' in the top header
Search for the correct client/project
Save
