Summary
This guide provides a summary of how to connect to your SFTP folder for access to imports and exports
Understanding SFTP and PEM Files
SFTP (SSH File Transfer Protocol): A secure protocol for transferring files over an encrypted SSH (Secure Shell) connection.
PEM File (.pem): A file format commonly used to store cryptographic keys, including SSH private keys. This file acts like a password, but is far more secure than a simple password. It's essential to keep this file secret and secure.
Connecting Using CyberDuck (or an SFTP Client of Your Choice)
Download and Install Cyberduck:
If you don't already have it, download Cyberduck from the official website: https://cyberduck.io/ (you can use any SFTP client though steps may vary slightly)
Install it according to your operating system (Windows or macOS).
Obtain Your Connection Details (company.credentials.json):
You should be given the following:
company.credentials.json
Username: your username on the SFTP server, usually in the format of
company-userSFTP Server Address: The address of the server to connect to. It may look like
laurel-connect.iad.prd.timeautomation.com
A .pem file (private key)
Open Cyberduck and Create a New Connection:
Launch Cyberduck and click on "Open Connection"
Then fill out the required details
When it asks for "SSH Private Key" select your .pem file
Leave the password field blank
Connect to the Server:
Click the blue "Connect" button.
Browse and Transfer Files:
Once connected, you'll see the files and folders on the SFTP server in the Cyberduck window.
You should see 2 folders "exports" and "imports"
Disconnect:
When you're finished, click the "Disconnect" button (it usually looks like a plug with a line through it) or close the Cyberduck window.