Laurel's capture technology is made up of two main parts:

Through these two offerings, we capture your digital footprint and present the work you completed back to you.

Let's take a look at what Laurel’s desktop software collects from your device on programs approved by your firm.

Any time you send, receive, or draft an email from your computer on Outlook, Laurel's Desktop Assistant will pick up the subject line, participants, and amount time you spent on the email. Note: If you are logged out of the Laurel Assistant, our Exchange Cloud service will pick only sent emails with a default 3 minute duration.

Time spent drafting or revising documents via common desktop applications such as the Microsoft Office suite (Word, Excel, PPT) or popular PDF tools (Adobe, Kofax, etc.) will be captured by our Desktop Assistant along with the document title. Note: To collect work completed on online versions of Microsoft Office, your firm must add the associated URL to your collection list.

Any time spent on Chrome, Edge, or Firefox on a URL approved by your firm will be captured by the Desktop Assistant. Additional websites can be added by request to [email protected].

We can capture time spent in other desktop applications, such as Microsoft OneNote and DocuSign. Additional desktop applications can be added by request to [email protected].

Laurel integrates with third-party API services to collect activities when their tools are used.

Cisco

Laurel has a direct integration with Cisco, which captures your calls along with their start time, duration, and participant names.

Zoom

If you use Zoom VoIP, we can capture your calls along with their duration, start time, and participants. You can find out more here.

Zoom

We'll collect Zoom meeting you join if you are logged into your account. You can find out more here.

Teams

If you join a Teams meeting while signed into your Teams account, Laurel will capture that meeting. You can find out more here.

Outlook Calendar

Any event you accept on your calendar will be collected by Laurel, with the exception of events 24 hours or longer.

Laurel can collect emails you send from your cell phone, but we cannot collect the exact duration of time spent on those emails. We'll set the time to 3 minutes as a reminder to bill.